Mike Norwood is extremely knowledgeable. He helped us with our roof and was by far the most thorough and trustworthy Roofing Professional I have ever had the pleasure of hiring. Mike not only walked my roof to see what the issues were, he took pictures, he took his time, he made sure that he saw and got everything he came out there for. Then he came down, went over all the pictures, what the problems were and WHY. Then he made sure that I was informed of everything along the way and that we were on the same page. Having Norwood Roofing Systems do work on your house is like coming up for a breath of fresh air when you are drowning. They are pros. I know that Norwood is at my house I am in good hands. Thanks to you Mike and your whole team. You guys are the best in the business!
Working with Norwood Roofing was so easy and painless. This was our first Home Owner's claim and to say we were clueless is an understatement. Mike Norwood was kind enough to guide us through every step of the process and made sure that we were totally aware and comfortable the whole time. He even helped me out by communicating directly with the Insurance company when they started to give me the run around! I absolutely recommend Norwood Roofing to anyone in need of roofing or repair, you won't regret it!
A class act. Professional and careful to detail. A fair price for a quality job. I will recommend them to my friends.
The Norwood experience was excellent. Mike was prompt, courteous, and done on time.
I had a small leak in my garage that needed to be fixed. Mike kept in constant contact with me and was very detailed in his explanation of the issues and the fixes they performed. I would definitely hire Norwood Roofing Systems again.
I had an offer on my house and I need the roof repaired fast and by someone I can trust. I called Mike Norwood and spoke to him for some time regarding the roof and what had to be done. He was such a pleasure to talk to. I ended up choosing Mike because he knew a lot about roofing as well as being an adjuster for an insurance company in his past. He was able to get the roof finished on time for the house close making his deadline as well as mine. He kept me posted throughout the process (since I live out of state) by phone and email. In the end, he emailed me pictures of the final project. The roof looked beautiful. Even though I don't own the house anymore, I will sure drive by to see his work. He was very professional and courteous. I would recommend him over and over again. Thanks Mike and your team!
Mike and Norwood Roofing Systems are my go-to roofers from here on out. Reasons why: - Sharing the knowledge: Mike was able to educate me (in layman's terms) on why my roof and attic required repair and preventive updates - just from a homeowner's perspective. Even keeping out the critters! -
Quality customer service: Coming from the customer field myslef, it's quite difficult to find someone who provides quality customer service, especially from an owner. Mike was always courteous, punctual, and approachable. -
Professional work: The repair was done in less time than I imagined. When I checked on the results, the area was clean and my leak was repaired. I inspected it further and realized the quality of the work. I work in a quality assurance capacity and their work absolutely surpassed my expectations.
Furthermore, when Mike came to collect the payment, he went to check it for himself. Bottom line: Mike and Norwood Roofing Systems EXCEEDED my expectations. I'll definitely use them again. I don't often give companies 5-star reviews or perfect ratings, but Mike and team absolutely deserve it.
I did my homework and got several estimates to replace my roof. I finally decided to go with Norwood Roofing Systems. And I am very happy that I did. Mike Norwood was the salesperson who came to the house and explained thoroughly the process. He is very experience and patient which made me at ease to ask dummy questions. Mike and his teams are very professional and did amazing work. I got my new beautiful charcoal roof which I requested the color. I got a bad leak which damaged badly a rafter of my roof, Mike and his teams took care of it graciously. My gutters are all replaced and the work was nicely done with extra things with I did not even thought about. Little things like diverts make very much sense. I also got several of my screens replaced. It was quick and fast. The whole process was very smooth and done on time. We had rain on the day of install but the teams waited the next two days until the rain was stopped to start the work. I did not lose my spot on the working list. They cleaned up everything once done. The best part is Mike helped me to go through the insurance process. His company prepared all the necessary professional paperwork for me to get my depreciation claim back. In all I am very satisfy with the work done. They are on my good list for future work.
Amazing experience, very professional techs, all the work was completed promptly and triple checked. I could not be more impressed.
Mike and his crew were wonderful. They were prompt and conscientious and cleaned up so well you would hardly know they had been there. I love my new fence. Mike was very friendly and particular about how his crew were doing. Give them a call you won't be disappointed.
Great experience! Mike is in constant communication. Crew was awesome & did outstanding work. They actually showed up before our agreed time.
Mike Norwood is a great businessman and Sal and Jose are great installers. My new gutters are beautiful and I'm ready for any kind of rain now. Can't recommend these guys enough because they deserve it.
They were wonderful, they did everything they said they would do. They cleaned up, and explained everything to me. It was really a nice experience! They were very courteous as well.
They followed-up on time. They showed up on-time. They cleaned up so well you couldn't tell they had been there. I would highly recommend them, and I will use them again.
Mike was very professional and his men did a great job. I love the honesty that they display. Mike told me there was no need for a new roof, a simple fix was all that I needed. He could have very easily told me that I should contact my insurance and file a claim. Norwood is the only roofing company I will ever use going forward.
Mike provided great customer service and did great job. Mike is very trustworthy and will always be my go-to roofer. I highly recommend him!
Did great work for us. Very conscientious and polite. Quality really shined through.
Mr. Norwood is a very professional roofer. When I need another roof I would call Mr. Norwood..
He did a great job I will be using him again.
We are very please with him taking the control of the work. We are happy he was competent to do the work, and he was very clean and efficient. We will be recommending them to others.
I have zero complaints! Very organized, and they even cleaned up as they were doing the project! I have already recommended them to others.
The crew working for norwood roofing did and excellent job would highly recommend them will use them for next job.
Mike, educated me on the latest roofing methods and materials. He let me know the current roof condition and problem areas that will need to be addressed in the future, with no sales pressure. They did an excellent job on the area that was fixed.
They were efficient, nice and committed to doing a good job! The work was done in a very timely manner!
Great customer service! Owner even came out late and made everything convenient to our schedule!
The technicians were coming on time and explained clearly what the job is. Everything were done well and carefully as I wanted .